Integrations
The ERP records the money. Fieldforce records the site. They stay reconciled.
One-way where it should be, two-way where you authorise it, audited everywhere.
The recordsites · assets · leases · work orders · crews · chargesevery change: timestamp · actor · justification
- SAPInvoices and billing documents out · master data in⇄ Out and in
- OracleFixed asset register · reconciliation⇄ Two-way
- CoupaApproved requisitions and purchase orders · read-only→ Into the record
- Remote management systemsAlarms, power and site telemetry · raised as work orders→ Into the record
- OSS, NOC and EMSInventory, faults, performance, tickets⇄ Two-way, by configuration
- IdentityOkta, OIDC, OAuth 2.0 · the same identity on every action, AI included→ Into the record
→ one-way into the record← one-way out of the record⇄ two-way, by configuration
Built into the stack you already run.
| System | What flows | Direction | Status |
|---|---|---|---|
| SAP | Invoices and billing documents from the tenant billing engine; fixed assets; purchase orders and master data | Out for invoicing; in for master data | Live |
| Oracle | Fixed asset register synchronisation from the serialised asset record | Two-way reconciliation | Live |
| Coupa | Approved requisitions and purchase orders with full line-item, supplier and shipping detail | One-way, event-driven, read-only | Live, 2026 |
| Remote management systems | Site controllers, power, alarms and telemetry attached to the asset and work-order record; alarms raised as work orders | In | Live |
| OSS, NOC and EMS | Inventory, fault and performance data; incident tickets | Both, by configuration | Live |
| Identity | Single sign-on with Okta and other OIDC and OAuth 2.0 providers; the same identity on every action, including AI actions | In | Live, 2026 |
| BI and data | Dashboards and warehouses; spreadsheets, CSV, webhooks | Both | Documented, 2025 |
| API and MCP | REST API over the full record; Fieldforce MCP connector for enterprise AI assistants, with governed tools and audit logging | Both | MCP live with one customer, 2026 |
The principle
Your systems of record stay untouched. Ours becomes one of them.
Sequence
Integration is not a project at the end. It is the first thing we configure.