Athena Insight
LivePlain-language questions on the record, answered with tables, indicators and charts.
Which sites have work orders at risk this month?
→ 14 sites · table · 3 over forecast by more than 10 daysIllustrative
AI on the record
Agents will change the work. The record remains.
Athena and the Fieldforce MCP connector put models and agents to work on the record, under the same identity, permissions and audit trail as every person who uses it.
01 · The principle
Three things make AI safe to use on infrastructure.
01
A complete record
So there is something true to act on. Sites, assets, leases, work orders and crews, with their history.
02
Inherited permissions
An agent can do no more than the person who invoked it. Identity passes through from single sign-on.
03
An audit trail
Every proposal, approval and action is attributable, with its source and its time.
Fieldforce provides all three, and the agents are built on top.
02 · Agents at work
Agents work on the record, with the same permissions as people.
Every agent action is recorded with its source, its approver and its time.
- 01 ProposeThe agent prepares the work and cites its sources.
- 02 ApproveA named role signs off, or sends it back.
- 03 RecordThe action and its approver are written to the audit trail.
Agent activity · illustrative
- Insight · "Which sites have work orders at risk this month?" · 14 sites · table returnedread-only
- Lease agent · Site PK-1182 · ground lease abstracted · escalation in 14 monthsawaiting approval · site managerapproved · R. Ahmed · logged
- Close-out review · Site TX-0412 · 6 radios serialised · 1 serial unreadableawaiting approval · project managerapproved · J. Ortiz · logged
- Procurement tracker · PO 44817 · shipment date moved · justification requiredawaiting approval · procurementapproved · M. Chen · logged
- RMS alarm · Site PK-0931 · rectifier fault · work order WO-20931 raisedawaiting dispatch · supervisorapproved · A. Novak · logged
03 · Athena
Intelligence that inherits your controls.
Athena Hub
LiveAnswers from your own documents: leases, permits, specifications and procedures, in the language of the user.
What is the escalation clause on PK-1182?
→ 4% annually from 1 March · source: lease 2024-117, clause 6.2Illustrative
Athena Vision
LiveReads field photographs: installed assets and serial numbers captured into the record; safety equipment checked on site.
Close-out set TX-0412 · 42 photographs→ 6 radios serialised · 1 unreadable · helmet and vest presentIllustrative
04 · The Fieldforce MCP connector
Let any assistant into the workflow. Keep the record in charge.
A hosted gateway that exposes governed Fieldforce workflows to enterprise AI assistants through the Model Context Protocol. Search, status, updates and approved write actions in natural language. Identity passes through from your single sign-on; every tool call runs the same validations as the web application and is logged.
In production with a customer since 2026 · Crusoe
- user · via assistantStatus of Polar P1 shipments, and move the rack delivery to 4 November.
- fieldforce.mcp · identity: m.chen@customer · role: procurement leadPolar P1: 3 shipments in transit, 2 received, 0 delayed.
Shipment SH-2231 (racks): proposed new date 4 November 2026. A justification is required before saving. - userVendor confirmed slip; logistics hold at port.
- fieldforce.mcpSaved. SH-2231 date changed 28 Oct → 4 Nov · justification recorded · actor m.chen · 09:45:31 · audit entry 88213.
05 · Agent catalogue
Named by the job, labelled by what is true today.
| Agent | Job | Approval point | Status |
|---|---|---|---|
| Insight | Answers questions on the record with tables and charts | None required; read-only | Live |
| Close-out review | Checks close-out photographs for installed assets, serials and safety equipment; returns a deficiency list | Project manager accepts the list | Live |
| Lease and permit | Abstracts leases and permits, flags escalations and expiries, drafts renewals | Site or lease manager approves | Live |
| Procurement tracker | Follows requisition, purchase order, shipment and receipt to asset readiness; raises exceptions | Procurement lead approves date changes | Live |
| Schedule-risk watcher | Flags tasks and work orders likely to miss forecast; projects finish dates | Advisory | Planned |
| Inventory reconciliation | Reconciles warehouse, truck and site inventory to the fixed asset register | Finance approves adjustments | Planned |
| Tenant revenue assurance | Matches equipment recorded on site to tenant charges; flags unbilled equipment | Commercial team approves | Planned |
| Dispatch | Proposes crew assignment by skill, location and schedule | Supervisor confirms | Planned |
Live agents are available to customers today. Planned agents are on the roadmap and are not sold.
06 · Trust
- Answers cite the record they came from.
- Agents inherit the permissions of the user who invoked them.
- Nothing is written without sign-off. Autonomy is set per workflow.
- Customer data does not train third-party models.